PIERRE, S.D. – Text-to-9-1-1 is now available throughout South Dakota.
Wireless cell phone customers in South Dakota can text to 9-1-1 when they can’t call in an emergency. The text, like a phone call, will be routed to a local 9-1-1 dispatch center.
“Text-to-9-1-1 should only be used in an emergency when you can’t call 9-1-1,” said Craig Price, cabinet secretary for the South Dakota Department of Public Safety. “The Text-to-9-1-1 option would be good to use if speaking out loud would put the caller in danger or if the caller is deaf, hard-of-hearing or speech impaired.”
Text-to-9-1-1 is not yet 100 percent activated in Todd County. People texting 9-1-1 in that county will receive a message stating that text service is unavailable and they will be directed to make a 9-1-1 call instead.